Privacy Policy

1. Introduction & Overview

Welcome to Fintech Estimate ("we", "our", or "us"). We are deeply committed to respecting your privacy and protecting the confidentiality of your personal information, architectural building blueprints, structural data, and financial transaction records.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, use our architectural estimation software, or engage with our design services.

2. Information We Collect

We collect information to provide high-quality architectural design and estimate calculation services:

• Account Information: Name, email address, phone number, organization name, and authentication credentials.
• Architectural Project Data: Floor plans, building dimensions, material specifications, estimation parameters, and client billing addresses required for generating estimates.
• Financial & Payment Data: Payment transaction references processed securely via encrypted gateways (Razorpay). We do not store raw card or banking credentials.
• Technical Log Data: IP address, browser type, operating system, and usage telemetry for security auditing and server maintenance.

3. How We Use Your Information

Your data is processed strictly for legitimate business and architectural service purposes:

• To generate accurate PDF estimate reports, structural quotes, and project invoices.
• To facilitate secure user authentication and administrative dashboard access.
• To comply with legal reporting requirements and financial audit trails.
• To continuously improve our architectural software tools and spatial algorithms.

4. Data Security & Storage

We employ industry-leading technical and organizational security measures to protect your architectural assets. All communication between your browser and our server is encrypted using TLS/SSL protocols. Data at rest is encrypted using AES-256 standard encryption on secure AWS cloud infrastructure.

5. Cookie Policy

We use essential session cookies and JWT authentication tokens to keep you securely signed in to the platform and store your dashboard preferences. You may disable non-essential cookies via your browser settings, though certain admin dashboard functions may require active cookies.

6. Data Retention & Deletion Policy

Please review our data retention rules and non-deletion policy regarding property valuation records:

• Data Non-Deletion Notice: Once created, property valuation reports, estimate records, and account transaction data cannot be deleted or erased by users due to regulatory banking compliance, financial auditing requirements, and valuer verification standards.
• Access Rights: Users retain full rights to access and view their generated valuation reports and profile records.
• Profile Updates: Users may request correction or updates to account contact information.